Product description
Shipping & Return
Return Policy
- Terra Porcelain's undefined beauty is crafted through natural effects and spontaneous reactions which occur in the kiln.
- A unique glaze formula, combined with high temperature firing, results in no two pieces looking exactly alike and colour intensity variations from piece to piece, creating a truly distinctive look.
- Conforms to BS4034 for vitrified hotelware quality standard for durability in use
- Rolled edge ensures durability and functional for added chip resistance suitable for hotel, restaurant and foodservice applications
- Unique reactive glaze formula creates a truly distinctive look
- High temperature firing ensures strength and durability
- Polished foot reduces damage when stacked and stored
- Free delivery on all orders over £200. Orders below this amount incur a delivery charge.
- Standard delivery time: 2-3 business days.
- Local business customers receiving direct delivery incur no charge.
- Business customers using a courier will be charged for orders below £200.
- We reserve the right to amend delivery charges with prior consultation.
- Any issues (damaged/missing items) must be reported within 48 hours of receiving the order.
- Returns for unwanted items are accepted within 14 days of purchase.
- Items must be unused, in original packaging, and in resaleable condition.
- Customers are responsible for return shipping costs.
- Refunds are processed to the original payment method within 5-10 business days upon approval.
- Contact us at sales@lifehygiene.com to request a Customer Return Number (CRN). Returns without a CRN will not be refunded.