Terms of service

Life Cleaning & Hygiene Supplies LTD is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with us via our website, email, telephone, social media, or in-person.

Who We Are

Life Cleaning & Hygiene Supplies LTD is the data controller responsible for handling your personal data. Our registered address is Unit 1 High Street Ind Estate, High Street, Kirkintilloch, East Dunbartonshire, G66 1PN. If you have any queries regarding your data, please contact us at hello@lifechs.co.uk.

Information We Collect

We may collect the following information:

  • Name and job title

  • Contact details, including email address and phone number

  • Demographic information such as postcode, preferences, and interests

  • Transaction details for purchases

  • Financial details for processing payments

  • Details of visits to our website including traffic data and location information

How We Use Your Information

We only process your personal information under lawful grounds such as:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your explicit consent

Your data is used for:

  • Registering you as a customer and maintaining our relationship

  • Processing and delivering orders

  • Website functionality and improvement

  • Marketing communications (only if you opt-in)

Sharing Your Information

We do not sell your personal data. However, we may share your details with:

  • Service providers such as web hosting companies, CRM providers, and couriers

  • Legal or regulatory authorities if required by law

  • Professional advisers such as accountants or solicitors

Security of Your Data

We implement physical, electronic, and managerial security measures to prevent unauthorised access, loss, or disclosure of your data. We also comply with GDPR regulations.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Object to processing

  • Withdraw consent for marketing communications

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For any data-related requests, please email hello@lifechs.co.uk.